medbookplus.com Privacy Policy
Last updated: May 18, 2025
This Privacy Policy describes how medbookplus.com (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from coolhub.shop (the “Site”) or otherwise communicate with us (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected according to this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last updated” date, and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information we collect and use varies depending on how you interact with us.
In addition to the specific uses set out below, we may use the information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.
What Personal Information We Collect
Information We Collect Directly from You
Information that you directly submit to us through our Services may include:
Basic contact details including your name, address, phone number, and email
Order information including billing and shipping address, payment confirmation, email address, and phone number
Account information including username, password, and security questions
Shopping information including items you view, add to your cart, or wishlist
Customer support information including information you provide in communications with us
Some features may require you to provide information. You may elect not to provide this information, but doing so may limit your ability to use certain features.
Information We Collect Through Cookies
We automatically collect certain information about your interaction with the Services (“Usage Data”). This may include device and browser information, IP address, network connection data, and other related usage metrics. We may use cookies, pixels, and similar technologies (“Cookies”).
Information We Obtain from Third Parties
We may receive information from third parties, such as:
Payment processors (e.g., card data, billing address) to complete your transactions
Marketing and analytics partners, email service providers, and customer support vendors
Tracking technologies like SDKs, web beacons, and third-party libraries
All such data is treated according to this Privacy Policy.
How We Use Your Personal Information
To Provide Products and Services: Process transactions, manage your account, deliver products, facilitate returns, and send account-related messages
Marketing and Advertising: Send promotional emails or messages, display ads tailored to your interests
Security and Fraud Prevention: Detect and mitigate fraud, abuse, or other harmful activity
Communications: Provide customer support and respond to inquiries
How We Disclose Personal Information
We may disclose your personal information to:
Vendors and service providers (e.g., IT services, payment processors, analytics tools, shipping providers)
Affiliates and business partners
Third parties with your consent, such as social media integrations
Authorities or acquirers, when legally required or in connection with business transactions such as mergers or asset sales
Categories Disclosed in the Last 12 Months:
Identifiers: Name, contact information, account details
Commercial Information: Purchase history, customer service records
Internet Activity: Device and usage data
Recipients:
Service providers, affiliates, marketing partners
Selling or Sharing Personal Information
In the past 12 months, we may have “sold” or “shared” the following types of personal information for advertising and marketing:
Identifiers
Commercial information
Internet or network activity
Recipients:
Business and marketing partners
We do not use or disclose sensitive personal information for inferring characteristics about you.
User-Generated Content
If you submit content like product reviews or comments, it may be publicly visible. We are not responsible for how others may use such content once it is publicly accessible.
Third-Party Websites and Links
We may link to third-party websites or services. We are not responsible for their content, privacy policies, or practices. Please review their privacy policies independently.
Children’s Data
Our Services are not intended for children under 16. We do not knowingly collect personal data from children. If you believe we have done so, please contact us to request deletion.
We do not knowingly “sell” or “share” personal data of users under 16.
Security and Retention of Your Information
No method of transmission or storage is completely secure. We implement reasonable safeguards but cannot guarantee perfect security.
We retain your data as long as necessary for our purposes, including account management, legal obligations, dispute resolution, and contract enforcement.
Your Rights and Choices
Depending on your location, you may have the following rights:
Right to Know / Access – Request details about what data we have collected
Right to Delete – Ask us to delete your personal information
Right to Correct – Request correction of inaccurate data
Right to Portability – Request a copy of your data
Right to Opt Out of Sale/Sharing/Targeted Ads – Stop us from sharing your data for such purposes
Right to Limit Use of Sensitive Info – Limit use of sensitive personal data
Right to Restrict Processing
Right to Withdraw Consent
Right to Appeal
Managing Communication Preferences – Opt out of promotional emails
You can exercise these rights through our website or by contacting us at the email provided below.
We will verify your identity before fulfilling your request. You may also designate an authorized agent to act on your behalf.
Complaints
If you have complaints about how we process your data, contact us. If unsatisfied with our response, you may have the right to appeal or file a complaint with your local data protection authority.
International Users
Your personal data may be stored and processed outside your country, including in the U.S. When transferring data from the EU or UK, we use appropriate safeguards like Standard Contractual Clauses.
Contact Us
For any questions or to exercise your rights, please contact us at:
📧 info@medbookplus.com